First Fertility Appoints New Chief Experience Officer

ROCKY HILL, Connecticut – December 12, 2023 – First Fertility, one of the largest fertility networks in the United States announced today that Char Learson has been appointed as Chief Experience Officer,  furthering the company’s mission to exceed the standard of fertility care by providing compassionate, customized services with the highest quality reproductive technology and treatments.

With over 20 years of professional experience in both ambulatory and inpatient settings, Char has established herself as a highly impactful leader who drives patient satisfaction and organizational success through cultural transformation. Known for her exceptional skills as a physician and leadership coach, acquisition strategist, mentor, speaker, solutionist, and healthcare executive, her primary focus lies in developing an organization’s most valuable asset – its people.

In her previous roles as VP of Operations, Consultant, and Clinic Operations Manager in various organizations, Char has successfully equipped clinical teams with sustainable strategies that address clinical inefficiencies, enhance employee and physician engagement, and ultimately improve patient outcomes. She has been a keynote speaker on the topics of “Patient Experience” and “Process Improvement” and she is the Author of "UNLEADERSHIP"(An introspective look at how to lead the "UN's of the world).    

"Char is well equipped to step into this critical role for First Fertility," said Cara Reymann, Chief Executive Officer. "Acting as an advocate for our patients and centers, she will bridge the gap between corporate and clinical teams, ensuring business decisions reflect our first priority of building families."

“It is not lost on me, the incredible opportunity I have been given to work with an organization like First Fertility,” Ms. Learson expressed, “I am eagerly looking forward to collaborating with the highly skilled healthcare professionals, the dedicated clinical staff, and the dynamic leaders within this company. The demonstrable success First Fertility has achieved in this industry, paired with their mission toward compassionate care make this an exceptional opportunity for me.”

About First Fertility

First Fertility offers comprehensive and customized care for patients hoping to grow their families. We not only invest in reproductive endocrinology practices nationwide, but we also build strategic partnerships that put the focus on what matters most: taking care of patients. Learn more at firstfertility.com.

Media Inquiries

If you would like more information, please contact Jennifer Beresch at jberesch@firstfertility.com.